US Platform 3: Lag observed on vm-scan-events (IM-12567)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 03, 2026 - 07:24 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 03, 2026 - 00:44 PDT

Investigating

Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM.

Further details will be provided as they become available.

The ticket reference for this incident is IM-12567.

Posted Apr 02, 2026 - 19:10 PDT

This incident affected: US Platform 3 (Vulnerability Management (VM)).